Privacy Policy

 

Our Privacy Policy was last updated on 14th August 2023.

 

Yana Petrova ("we", "us", or "our") operates the website www.alyanafit.com (the "Website"), hosted on Wix.com. We are committed to respecting your privacy and protecting your personal information.

 

According to GDPR rules, this Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Website. By accessing or using the Website, you agree to the terms of this Privacy Policy and the Privacy Policy of Wix.com, which can be found via https://www.wix.com/about/privacy

 

1. Information We Collect

 

We may collect and process the following types of personal information:

 

Personal Information You Provide: When you interact with our Website, you may provide us with your name, email address, images, billing address, credit card information, and other contact details when purchasing digital products or services, subscribing to our newsletter, contacting us through forms, or making inquiries. Your personal information will be used for the specific reasons stated in this Privacy Policy only.

 

Cookies and Usage Data: We may use cookies and similar tracking technologies to collect information about your browsing activity, including IP addresses, browser type, browser version, pages visited, time and date of your visit, and other usage statistics.

 

2. How We Use Your Information

 

We use the collected information for purposes including, but not limited to:

 

To process and fulfill your orders for digital products.

To operate our online fitness programs.

To provide you with feedback on the results from fitness programs.

To send you the confirmation email when purchase is made.
To send you instructions on how to access the fitness program.
To send you instructions on how to download the purchased product.

To send you periodic newsletters, marketing communications, and updates.

To respond to your inquiries and provide customer support.

To analyze and improve the functionality of the Website.

To monitor the usage of the Website and identify areas for improvement.

To improve your experience through behavioral data analysis.

To refine our marketing strategies.

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3. Cookies Policy

 

Cookies are small files stored on your device that allow us to collect information about your browsing activity. We use cookies for the following purposes:

 

Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic functions like page navigation and access to secure areas of the site. The Website cannot function properly without these cookies.

 

Analytics Cookies: These cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously. This helps us improve the Website's performance and content.

 

Functionality Cookies: These cookies remember your preferences and choices to enhance your experience on our Website.

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website.

 

4. How do we communicate to you?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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5. Third-Party Data Disclosure, Storage, and Protection

 

Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more information, please refer to Wix.com Privacy Policy (https://www.wix.com/about/privacy) and Wix.com Security Certifications (https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance).

 

The users and visitors of our Website may also opt for signing up and logging in via Gmail and Facebook services. We offer an additional sign up and log in options to our customers and visitors, to improve their user experience.

 

With Gmail and Facebook, our customers can sign up and log in on our Website without having to create an account or enter their account details. Gmail and Facebook customers can use the details already stored in their respective accounts. This makes the sign up and log in processes significantly simpler. We include PayPal via the app integrated into our Website, namely “Wix member’s area”. We will only collect, use and store your full name, and email address.  

For further information, please refer to https://policies.google.com/privacy?hl=en-US for Gmail services, and https://www.facebook.com/privacy/policy/ for Facebook services.

 

We also use PayPal on our Website. It is an online payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg (“PayPal”). By integrating PayPal, we offer an additional payment option to our online customers, to improve their user experience.

 

With PayPal, our customers can pay without having to create an account or enter their account details. PayPal customers can use the details already stored in their PayPal account. This makes the ordering and payment process significantly simpler. We include PayPal via the app integrated into our Website, namely “Wix forms and payments”, to fulfill the orders and purchases. We do not collect or store your credit card and billing information, when purchase is made via PayPal.

 

PayPal stores cookies on your device. The information generated by the cookie about your use of this Website is transferred to PayPal and used to process the payment. More information on PayPal and the precise scope and purpose of the data processing can be found in PayPal’s privacy policy via https://www.paypal.com/webapps/mpp/ua/privacy-full

 

​6. Tracking Tools

 

When you use our Website, your information may also be collected by tracking tools, such as Hotjar and Google Analytics. We use tracking tools like Hotjar and Google Analytics to collect certain information when you interact with our Website.

This information may include:

 

Device Information: We may collect information about the device you are using to access our Website, such as device type, operating system, browser type, and device identifiers.

 

Usage Information: We may collect information about how you use our Website, including pages viewed, actions taken, and interactions with content.

 

IP Address: Your IP address is collected and may be used to approximate your location, for security purposes, and to analyze trends.

 

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our Website. These technologies allow us to remember your preferences, enhance your experience, and gather data about your usage patterns.

 

How We Use the Information

We use the information collected through tracking tools for the following purposes:

 

Website/Service Improvement: We analyze the collected data to improve the functionality, content, and user experience of our Services.

 

Analytics: We use the information to understand user behaviors, preferences, and trends to enhance our offerings.

 

Marketing and Communication: We may use aggregated and anonymized data for marketing and communication purposes.

 

Security: Collected information helps us identify and prevent security risks and fraud.

 

Third-Party Access

We may share certain information with third-party service providers, including Hotjar and Google Analytics. These third-party services help us analyze and interpret data to improve our Website. These providers are bound by their own privacy policies.

 

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Cookies: You can manage your cookie preferences through your browser settings or other tools. However, disabling certain cookies may affect the functionality of our Website.

 

Opting Out: You can opt out of Hotjar tracking by visiting the Hotjar Opt-Out page (https://www.hotjar.com/legal/compliance/opt-out). To opt out of Google Analytics, you can use the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

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7. Your choices and rights

 

In accordance with GDPR rules, you have the right to unsubscribe from the mailing list, access your data and to remove your data from our database.

 

You may unsubscribe from the mailing list via the link provided in the email sent to you.

If you want to access your data, or don’t want us to process your data anymore, and would like to delete it, please contact us at alyanafit.team@gmail.com.

 

8. Changes to This Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

9. Contact Us

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at alyanafit.team@gmail.com .